General terms and conditions of guarantee and delivery

1) Guarantee conditions for wind turbines

We provide a 5-year warranty on the wind turbines and wind turbine components and equipment we supply, calculated from the date of delivery of the wind turbine. The warranty covers manufacturing defects in parts and equipment and the replacement of defective parts and equipment, subject to the reservations set out below. The warranty does not cover damage caused by failure to follow the instructions for the foundation, installation, assembly, operation and maintenance of the product or by modification or misuse of the product, damage caused by a third party such as, for example, a wind turbine or a wind turbine generator. damage caused by an outside party, such as vandalism, lightning, flood, fire or any other cause of force majeure, and any loss incurred by the customer during the period of unavailability of the product. The warranty does not cover parts subject to normal wear and tear.

The warranty does not cover parts and equipment or replacement work if parts and/or equipment are damaged by the customer’s own installation or the customer’s own equipment, such as. masts. The customer shall be liable for any direct, indirect or consequential damage resulting from the installation of the customer’s own parts and equipment or their effect on the operation of the product and for damage which could have been prevented by proper observance of the instructions for the installation, assembly, use and maintenance of the product. Finnwind Ltd’s liability to the customer is limited to the purchase price of the product. It is the customer’s responsibility to ensure that the product is properly insured against third party liability.

2) Wind turbine warranty conditions for deliveries using customer’s own parts and equipment such as. the customer’s own mast

We provide a 5-year warranty on the wind turbines and wind turbine components and equipment we supply, calculated from the date of delivery of the wind turbine. The warranty covers manufacturing defects in parts and equipment and the replacement of defective parts and equipment, subject to the reservations set out below. The warranty does not cover damage caused by defective parts or equipment, damage caused by failure to follow the instructions for the installation, assembly, installation, assembly, operation and maintenance of the product or by modification or misuse of the product, damage caused by a third party such as, for example, a wind turbine or a wind turbine generator. damage caused by an external party, such as vandalism, lightning, flood, fire or any other cause of force majeure, and any loss to the customer during the period of unavailability of the product and any other indirect costs. The warranty does not cover parts subject to normal wear and tear.

The warranty does not cover parts and equipment or replacement work if parts and/or equipment are damaged by the customer’s own installation or the customer’s own equipment, such as. masts. If the installation includes the customer’s own parts and equipment, such as a mast. If the installation includes parts and equipment supplied by Finnwind Ltd, such as a mast, the customer shall be responsible at its own expense for the parts and equipment supplied by Finnwind Ltd, such as a mast. The customer shall be responsible for the dismantling and lowering to the ground of the parts and equipment, such as machinery, and for packing the parts and equipment for transport. Finnwind Ltd shall bear the costs of transporting defective parts and equipment under warranty from the Customer to the warranty service, provided that Finnwind Ltd’s transport contracts are used for the transport. Finnwind Ltd shall also bear the cost of transporting reconditioned or replaced parts and equipment back to the customer for servicing. If the installation includes the customer’s own parts and equipment, e.g. If the installation includes parts and equipment such as a mast, the customer is responsible for the attachment of the repaired parts and equipment to the power plant and the vertical lifting of the power plant at his own expense.

The customer shall be liable for any direct, indirect or consequential damage resulting from the installation of the customer’s own parts and equipment or their effect on the operation of the product and for damage which could have been prevented by the proper observance of the instructions for the installation, assembly, use and maintenance of the product. Finnwind Ltd’s liability to the customer is limited to the purchase price of the product. It is the customer’s responsibility to ensure that the product is properly insured against third party liability.

3) Warranty conditions for grid-connected Solar E and E+ photovoltaic systems

We provide a 5-year warranty from the date of delivery for our turnkey installed photovoltaic system.
The warranty covers defects in materials and workmanship of parts and equipment. The warranty also covers the replacement of defective parts and equipment up to the agreed interface, provided that the installation has been carried out by Finnwind Oy or an authorised installer of Finnwind Oy. The purchaser must notify the guarantor of the defect without delay when he discovers the defect. Upon notification, Finnwind Ltd will start to investigate the defect in cooperation with the Buyer and will take corrective action within a reasonable time.
In case of a defect under warranty, Finnwind Ltd has the right to repair or replace the defective part or device at its discretion. The warranty terms and conditions of the manufacturers of grid inverters and solar panels shall be used to determine and define the warranty defect. For individual solar panels, Finnwind Ltd shall be entitled, in addition to the repair and/or replacement of the solar panel, to refund to the customer the market value of a new equivalent solar panel at the relevant time. In the latter case, the rated output of the solar power plant may be reduced from the original. Limitations of the guarantee. The warranty does not cover:

parts and equipment and replacement work if the parts and/or equipment are damaged by the customer’s own installation or the customer’s own equipment, e.g. primary fasteners, underground cable, etc. by the customer’s own installation or by the customer’s own installation or by the customer’s own installation
damage caused by failure to follow or use the instructions for the foundation, installation, assembly, use and maintenance of the product, or by modification or misuse of the product
the warranty does not cover damage caused by a defective part or equipment
any loss to the customer during the period when the product is not available, any loss of profit and any other indirect costs.
an external factor such as. damage caused by vandalism, thunder, flood, fire, explosion, earthquake, abnormal hail, flying stones or other Force Majeure causes.
damage caused by overvoltage in the electricity network
the warranty also does not cover access to data services provided by inverter manufacturers or third parties such as. SolarLog or websites maintained by inverter manufacturers or the maintenance, visibility or updating of presentation software provided by inverter manufacturers. The use of any software installed on the Site, e.g. inverters, inverters or other equipment. Any third party display equipment installed on site, for example in lobbies, shall be subject to the warranty terms of the relevant display equipment manufacturer.

The customer shall be liable for any direct, indirect or consequential damages resulting from the installation of the customer’s own parts and equipment or their effect on the operation of the product and for damages that could have been prevented by proper observance of the instructions for the installation, assembly, use and maintenance of the product.
Any dispute concerning these warranty conditions or their observance shall be settled primarily by mutual negotiation. In the event of failure to reach an agreement in mutual negotiations, disputes arising from the agreement shall be settled by the Hämeenlinna District Court. Finnwind Ltd’s liability to the customer is limited to the purchase price of the product. It is the customer’s responsibility to ensure that the product is properly insured against third party risks. Non-warranty work will always be invoiced according to the applicable price list for alterations and additional work.

4) Warranty conditions for Solar C – solar packages for recharging batteries

Solar C solar packages that charge batteries have a 2-year warranty. The warranty only covers defects in raw materials, materials and workmanship. The warranty does not cover damage caused by defective equipment, replacement costs, any loss of production by the buyer, loss of profit or any other indirect costs. The guarantee is conditional on the installation being carried out in accordance with the regulations in force, generally accepted installation practice and the instructions for the installation, maintenance and use of the product. The warranty does not cover parts and equipment if the parts and/or equipment have been damaged by the customer’s own installation or by the customer’s own equipment. The warranty is conditional upon the goods being delivered to Finnwind Ltd for inspection at the customer’s (subscriber’s) expense.

5) Warranty conditions for solar panel installation systems – Finnwind Fast Sun installation systems

Finnwind Fast Sun solar panel mounting systems are guaranteed for 12 years for FS-H and 10 years for FS-M, FS-P, FS-S, FS-T, FS-J, FS-I, FS-B and FS-A.

The guarantee only covers defects in raw materials, materials and workmanship. The buyer must notify the guarantor of the defect without delay when he discovers the defect, but no later than one month after the defect was discovered. The guarantee does not cover damage caused by defective equipment, the cost of replacing the equipment, any loss of production by the buyer, loss of profit or any other indirect costs. The guarantee is conditional on the installation being carried out in accordance with the regulations in force, generally accepted installation practice and the instructions for the installation, maintenance and use of the product, taking into account the conditions at the place of installation.

The warranty does not cover parts and equipment if the product has been modified or if the parts and/or equipment have been damaged by the customer’s own installation or by the customer’s own equipment. by a third party such as. Damage caused by vandalism, lightning, flood, fire, explosion, earthquake, erosion or any other cause of force majeure. Takuu ei ole voimassa tuotteille mikäli tuotetta käytetään erityisen syövyttävässä ympäristössä, kuten esim. Exposure to abnormally high humidity or saline environments, in the vicinity of chemical processing plants, or if the product is exposed to flue gases, ash, fumes, cement dust, cement granules, fertilizers, or corrosive chemicals, or if the product is exposed to metals at a distance in the electrochemical series, e.g., in the case of a fire, explosion, explosion, fire, fire, fire, explosion, or other corrosive atmospheres, or if the product is exposed to corrosive gases, ash, fumes, cement dust, cement granules, fertilizers, or corrosive chemicals. copper. The warranty also does not cover progressive corrosion from unprotected cutting surfaces, nor normal aesthetic changes due to aging.

6) Warranty conditions for e-commerce products

a) solar panel packages

Solar panels are covered by the manufacturer’s warranty or a 5-year warranty. The warranty only covers defects in raw materials, materials and workmanship. The warranty does not cover damage caused by a defective device, the cost of replacing the device, any loss of production by the buyer, loss of profit or any other indirect costs. The guarantee is conditional on the installation being carried out in accordance with the regulations in force, generally accepted installation practice and the instructions for the installation, maintenance and use of the product. The warranty does not cover parts and equipment if the parts and/or equipment have been damaged by the customer’s own installation or by the customer’s own equipment. The warranty is conditional upon the goods being delivered to Finnwind Ltd for inspection at the customer’s (subscriber’s) expense.

b) network inverters

For mains inverters, the manufacturer’s warranty is respected. The warranty only covers defects in raw materials, materials and workmanship. The warranty does not cover damage caused by defective equipment, the cost of replacing equipment, any loss of production by the purchaser, loss of profit or any other indirect costs. The guarantee is conditional on the installation being carried out in accordance with the regulations in force, generally accepted installation practice and the instructions for the installation, maintenance and use of the product. The warranty does not cover parts and equipment if the parts and/or equipment have been damaged by the customer’s own installation or by the customer’s own equipment. The warranty is conditional upon the goods being delivered to Finnwind Ltd for inspection at the customer’s (subscriber’s) expense.

c) photovoltaic standby packages

Solar photovoltaic packages are guaranteed for 2 years. The warranty only covers defects in raw materials, materials and workmanship. The warranty does not cover damage caused by defective equipment, the cost of replacing equipment, any loss of production by the purchaser, loss of profit or any other indirect costs. The guarantee is conditional on the installation being carried out in accordance with the regulations in force, generally accepted installation practice and the instructions for the installation, maintenance and use of the product. The warranty does not cover parts and equipment if the parts and/or equipment have been damaged by the customer’s own installation or by the customer’s own equipment. The warranty is conditional upon the goods being delivered to Finnwind Ltd for inspection at the customer’s (subscriber’s) expense.

d) Solar C battery-charging photovoltaic packages see section 4
e) Solar panel installation systems see section 5
d) Prices for modifications and additional works related to the site

Panel installations and related work: €38/hour, minimum charge of three hours.
Electrical work: 45 euros/hour, minimum charge 2 hours
System design: €70/hour
Separate review visits: €61/hour and reasonable travel and accommodation costs as incurred
Training 104 eur / h
Training 1/2 day 640 eur
Training 1 day 890 eur
Reasonable travel and accommodation costs based on actual expenditure

7) General terms of delivery

a) payment terms and delivery charges

Payment terms and delivery charges for our various products will be indicated in the offer. We reserve the right to accept or reject any offer made by our agent on our behalf. The delivery costs of the products indicated in the offer include delivery to the end of the motorway in mainland Finland, excluding Åland. If you live, for example, on an island where there is no road access, please indicate this separately when placing your order to clarify the delivery method and delivery costs. We may check our customers’ credit information before signing the contract and if the customer has credit problems, we reserve the right to change the payment terms.

b) delivery time

Unless a delivery time has been agreed separately, Finnwind Ltd (the seller) will determine the delivery time. An intermediate sale condition applies to offers immediately from stock, in which case the product in stock can be sold to another customer during the period of validity of the offer. If the manufacturer of the goods or the party from whom the seller obtains the goods has not fulfilled its agreement and the seller’s delivery is delayed as a result, the seller is not liable to compensate the buyer for any damage caused by this.

(c) the installation costs to be indicated in the tender

Wind turbine installations

The price offered for wind turbine installations assumes that the installation site is accessible by car, that the site is sufficiently accessible in terms of topography and soil or bedrock to allow for installation, and that there is sufficient space for lifting and lowering the turbine (e.g. the space required for lifting and lowering the turbines must be taken into account). Any additional work that may deviate from the normal installation, such as e.g. removal of obstacles, felling of trees bushes, etc. will be invoiced separately. If the wind turbine foundations are carried out by someone other than Finnwind Ltd or a Finnwind Ltd authorised installer, the price quoted assumes that the wind turbine foundations have been laid in accordance with Finnwind Ltd’s foundation guidelines and that access to the installation site is by car. It is the customer’s responsibility to identify/identify any electrical cables, water and drainage pipes, etc. that may already be present in the ground. The customer shall be responsible for the location of any water, drainage, water, sewage, etc. that may be present at/near the installation site or along the route of the planned cable trench.

Solar photovoltaic system installations

The price offered for solar photovoltaic system installations is for a standard installation. The following is a description of a standard installation.

Installation of the Solar E grid-connected photovoltaic system

In order to carry out the installation, the site must be electrically and structurally suitable for the installation and the installers must have free access to the installation areas. The electrical work provided includes cable laying by surface pulling/using suitable free cable ducts. The installation price quoted is subject to the condition that the eaves height is less than 6 m, scaffolding can be assembled under the eaves if necessary, and the building where the panels are to be installed has a suitable main or sub-centre for connection to the network, either inside the building or on the external wall, with free and available fuse points in the centre. The cable run to the nearest main or group centre shall not exceed 30 metres. For roof-mounted installations, there shall be sufficient space on the roof for the installation of panels and roof safety devices to which the safety harnesses can be attached. There shall be no snow, ice or other obstructions on the roof to impede installation. Access to the site is by car and the products can be delivered to the site yard by crane truck if necessary. When installed on the roof, the panels will be installed in line with the roof slab and can be placed on the roof according to the basic solar panel layout in the Annex without any modifications. The basic price does not include the drawing of any necessary building permit drawings and/or the services of a competent master craftsman as may be required by the building control authorities, nor the necessary certification inspection for blocks of flats and terraced houses with more than two residential apartments. In the event of inaccessibility by car, eaves heights of more than 3.8 metres, roof pitches of more than 33 degrees or the need for additional shutters/shut-off boxes, a surcharge will be added to the standard installation price in accordance with the price list. Items with eaves heights over 6 m on separate quotation. In addition, for installations with a tiled roof, a tiled roof surcharge will be added to the installation price and it is the customer’s responsibility to ensure that a few spare tiles are available on site if required. If, after submitting the offer, it is found that the construction materials/roofing material of the site contain asbestos, Finnwind Ltd has the right to refuse to install the site and the offer submitted will lapse. The standard installation includes potential equalisation to the potential equalisation point of the property. For sites where there is no built-in potential equalisation point, the earthing will be carried out as an additional work. Finnwind Ltd reserves the right to postpone the installation date due to expected rain, strong winds, etc. a strong wind or a strong wind, which is essential for safety at work. The standard installation does not include any additional features/data services offered by inverter or monitoring equipment manufacturers, such as e.g. wind turbines, wind turbines, etc. SunnyExpolrer, Fronius SolarWeb, SolarLog etc. monitoring software, guidance or product support. In addition, Finnwind Oy will provide the internet and data services offered by the inverter manufacturers as they are/on the terms and conditions offered by the inverter manufacturer. The prices do not include site visits and inspections. Any other additional and modification work and/or costs resulting from incorrect information provided by the customer will be charged separately.

Installation of off-grid solar PV system Solar C

In order to carry out the installation, the building must be structurally suitable for the installation and the installers must have free access to the installation areas. The installation price offered is subject to the condition that the eaves height is less than 6 metres. In the case of installation on the roof, there must be sufficient space on the roof for the installation of the panels. There must be no snow, ice or other obstructions on the roof to hinder installation. Access to the site is by car and the products can be delivered to the site by crane truck if necessary. When installed on the roof, the panels are installed parallel to the roof slab and can be placed on the roof in accordance with the basic solar panel layout in the Annex without any modification. The basic price does not include the drawing of any necessary building permit drawings and/or the services of the relevant surveyor as may be required by the building control authorities. The roof will be equipped with roof safety devices to which the safety harnesses can be attached. Cable runs are carried out by surface pulling/using ready-made cable ducts/pipes. The cable run from the solar panels to the inverter charger will not exceed 20 metres. If the site is not accessible by car, the eaves height is more than 3,8 m or the roof is steeper than 33 degrees, a surcharge will be added to the standard installation price according to the price list. In addition, for installations with a tiled roof, a tile roof surcharge will be added to the installation price and it is the customer’s responsibility to ensure that a few spare tiles are available on site if necessary. For wall-mounted solar panels, the standard installation price does not include any additional work that may be required to structurally reinforce the wall, and for underground and rock-mounted solar panels, the standard installation price does not include the earthworks for the underground cable duct and/or the underground mounting racks. In the case of a site without a built-in potential equalisation point, earthing shall be carried out as an additional work. Finnwind Ltd reserves the right to postpone the installation date due to expected rain, strong winds, etc. a strong wind or a strong wind, which is essential for safety at work. The standard installation does not include additional features/data services offered by Victron Energy, such as. VRM Online portal or Color Control GX module. Prices do not include site visits or inspections. Any other additional or modification work and/or costs due to incorrect initial information provided by the customer will be charged separately.

Settlement of disputes

Any disagreement concerning the Agreement shall be settled primarily by mutual negotiation. If no agreement can be reached in mutual negotiations, disputes arising from the agreement will be settled by the Hämeenlinna District Court.